Forge Case Study
Forge specializes in designing, engineering, and constructing cold-formed steel buildings. Their team uses a turnkey approach and advanced equipment to maximize efficiencies, saving you time and money. Their streamlined methods let you focus on what matters most: getting your building built right.
Client Challenge
Forge Co USA faced several critical issues that hindered their growth. Their disjointed systems for inventory, production, sales, and customer management led to inefficiencies and data inconsistencies. Manual processes resulted in errors, delays, and increased labor costs. Outdated and unreliable IT infrastructure caused frequent downtimes, impacting productivity. As Forge Co USA grew, their systems couldn’t scale to meet increasing demands, limiting their ability to take on new projects and clients.
Synchronize Solution
To address these challenges, Forge Co USA partnered with Synchronize IT Solutions, a leading technology management firm specializing in manufacturing and industrial clients. Synchronize IT Solutions provided a comprehensive, phased approach to overhaul Forge Co USA’s technology landscape.
“Synchronize IT has been instrumental in providing us with unparalleled schedule and cost certainty. Their innovative IT solutions have streamlined our operations, allowing us to deliver on time and within budget consistently. We couldn’t be more pleased with the results.”
Scalability
As Forge Co USA continued to grow, their existing systems could not scale to meet increasing demands, hindering their ability to take on new projects and clients. Forge experienced tremendous growth. However, with growth came challenges, particularly in managing their complex operations and technology needs.
Customized IT Solutions
Assessment and Strategy Development
Synchronize IT Solutions conducted a comprehensive assessment of Forge Co USA’s systems and workflows. This process involved detailed interviews with key stakeholders, an analysis of the existing IT infrastructure and software, and the identification of pain points and bottlenecks.
System Integration
The first step was to replace the disjointed systems with a unified Enterprise Resource Planning (ERP) solution. This ERP system integrated all aspects of Forge Co USA’s operations, including inventory management, production scheduling, sales and order processing, and customer relationship management (CRM).
Automation and Process Improvement
Key improvements included automated inventory tracking with real-time updates, an order processing system that reduced errors and improved lead times, and enhanced production scheduling to optimize machine usage and workforce allocation.
IT Infrastructure Modernization
To support the new ERP and automation tools, Forge Co USA’s IT infrastructure was upgraded with a robust, scalable cloud-based platform, high-speed networking, reliable data storage solutions, and regular maintenance and monitoring to ensure optimal performance and minimal downtime.
Training and Support
Synchronize IT Solutions provided comprehensive training for Forge Co USA’s staff to ensure a smooth transition to the new systems. Ongoing support and maintenance services were also established to address any issues promptly and keep the technology running smoothly.
Outcome
Forge Co USA’s collaboration with Synchronize IT Solutions transformed their technology management, streamlining operations and paving the way for future growth. By integrating and modernizing their systems, Forge Co USA not only overcame their immediate challenges but also positioned themselves for sustained success in a competitive market.
The Results
Increased Efficiency
Integrated systems and automated processes reduced manual work, minimizing errors and speeding up operations.
Enhanced Productivity
Modern IT infrastructure and optimized workflows led to a noticeable increase in overall productivity.
Better Decision-Making
Real-time data availability provided better insights, allowing for informed decision-making and strategic planning.
Scalability
The new technology infrastructure enabled Forge Co USA to scale their operations seamlessly, taking on more projects without compromising on quality or delivery times.
Cost Saving
Reduced labor costs, minimized downtime, and improved resource management resulted in substantial cost savings.
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